Terms of Use

Burner Technology Terms Of Use and Privacy Policy

Welcome to burnertechnology.com. Burner Technology Unlimited, Inc. and/or its affiliates (“Burner Technology”) provide website features to you subject to the following conditions. If you visit or shop at burnertechnology.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future Burner Technology service or business you will be subject to the guidelines, terms, and agreements (“Terms”) applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control.

SHIPPING

For more in depth information about shipping, please refer to our separate Shipping and Return Policy page located here: Shipping & Returns.

RECEIVING SHIPMENTS

All items purchased from Burner Technology are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Rarely, things can go wrong during the shipment process that can result in damaged items, lost items, or the delivery of wrong items. Undocumented shipping damage and undocumented missing items may result in rejected claims for compensation, so your actions at the time of delivery are extremely important.

To ensure a positive delivery experience, please follow the receiving process below. The buyer agrees to follow this receiving process:

  1. Upon receiving the items and before signing the bill of lading:
    1. Document any damage to the packaging your products were shipped in.
    2. Remove all packaging and inspect the items received for any damage.
    3. Confirm that all information on the bill of lading matches what was received, including model/part numbers and quantities.
    4. If there is damage or discrepancy on the bill of lading, the consignee should sign the bill of lading listing all damages or discrepancies.
    5. Take pictures of the damage with the delivery person present.
    6. If there is no damage, sign the bill of lading.

PRODUCT WARRANTIES

Many of the items sold on burnertechnology.com are covered by a manufacturer’s warranty. Warranty details are usually found in the installation guides and literature available on product pages.

RETURNS

For more in depth information about shipping, please refer to our separate Shipping and Return Policy page located here: Shipping & Returns.

CANCELLATIONS

An order that has been shipped cannot be cancelled. If the buyer refuses an order which has already been shipped, not due to damage, the buyer will be responsible for paying an order return fee. Burner Technology will incur a fee from the freight carrier to return items that have been shipped. This fee is dependent on the item refused and the destination location.

PRICING

Except where noted otherwise, the regular price displayed for products on burnertechnology.com represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice.

ORDER ACCEPTANCE

Burner Technology reserves the right to decline an order at any time for any reason. The buyer’s receipt of an order confirmation, electronic or otherwise, does not constitute Burner Technology’s acceptance of the order.

INSTALLATION, OPERATION, AND SERVICE

All products sold by Burner Technology must be installed according to the manufacturer’s installation instructions and safety guidelines. All installations and work pertaining to must be done according to applicable building, installation and/or maintenance codes. PRODUCTS SOLD BY BURNER TECHNOLOGY MUST BE INSTALLED BY A LICENSED PROFESSIONAL. The buyer agrees to not hold Burner Technology and its partners (including manufacturers) responsible for any damages, liability or legal litigation for any consequences, damage or injury that results from improper use or installation.

PRODUCT DESCRIPTIONS

Burner Technology attempts to be as accurate as possible. However, Burner Technology does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Manufacturers continuously improve products and specifications may change at any time. If a product offered by Burner Technology is not as described, the buyer’s sole remedy is to return it in unused condition.

PRIVACY

  1. Personal Information
    1. When the buyer makes a purchase on burnertechnology.com they are asked to provide necessary information so that Burner Technology may fulfill the buyer’s order. This information includes but is not limited to the buyer’s name, address, phone number and email address. For billing purposes, Burner Technology will ask for your credit card information which includes the buyer’s card number, type, expiration date and security code. The buyer’s billing and personal information is transmitted through secure servers and will never be shared with anyone.
    2. How Burner Technology Uses The Buyer’s Information
      1. Burner Technology will never share your personal information with third parties to use in their marketing strategies. The buyer’s information is used solely to:

                                          i.    Bill the buyer’s credit card for purchases made at burnertechnology.com

                                         ii.    Confirm and track the buyer’s order(s)

                                        iii.    Send the buyer’s order and shipping information via email

                                       iv.    Respond to the buyer’s customer service inquiries

  1. While visiting our site, your behavior may be tracked to aid in analytics that help Burner Technology run its business. This includes things like the number of site visits, product views, etc. This does not include personal information, rather the pages the buyer visits on burnertechnology.com or the products and links viewed by the buyer on burnertechnology.com.
  2. Third Party Cookies and Advertising
    1. Third party vendors, including google, use cookies to serve ads based on the buyer’s prior visits to burnertechnology.com. The buyer may opt out of Google’s use of cookies by visiting the Google Advertising opt-out page. Similarly, the buyer can opt out of other third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

ELECTRONIC COMMUNICATIONS

When the buyer visits burnertechnology.com or sends e-mails to Burner Technology, the buyer is in communication with Burner Technology electronically. The buyer consents to receive communications from Burner Technology electronically. Burner Technology will communicate with the buyer by e-mail or posting notices on burnertechnology.com. The buyer agrees that all agreements, notices, disclosures, and other communications that Burner Technology provides to the buyer electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

Copyright infringement is against the law. Copying of any information on burnertechnology.com including but not limited to photography, web site text or other product information is illegal.

TRADEMARKS

Burner Technology’s trademarks may not be used in connection with any product or service that is not Burner Technology's. All other trademarks not owned by Burner Technology that appear on burnertechnology.com are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Burner Technology.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY BURNER TECHNOLOGY ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. BURNER TECHNOLOGY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BURNER TECHNOLOGY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Burner Technology DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM BURNER TECHNOLOGY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Burner Technology WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

SITE POLICIES, MODIFICATION AND SEVERABILITY

Please review the other policies posted on burnertechnology.com. These policies also govern your visit to burnertechnology.com and the processes associated with making purchases from Burner Technology. Burner Technology reserves the right to make changes to burnertechnology.com, policies, and these Terms of Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Privacy Policy

PERSONAL INFORMATION

When you make a purchase on burnertechnology.com you are asked to provide necessary information so that we may fulfill your order. This information includes your name, address, phone number and email address. For billing purposes, we will ask for your credit card information which includes your card number, type, expiration date and security code. Your billing and personal information is transmitted through secure servers and will never be shared with anyone.

HOW WE USE YOUR INFORMATION

Burner Technology will never share your personal information with third parties to use in their marketing strategies. Your information is used solely to:

  • Bill your credit card for purchases made at burnertechnology.com
  • Confirm and track your orders
  • Send you order and shipping updates via email
  • Respond to your customer service inquiries

While visiting our site, your behavior may be tracked to aid in analytics that help us run our business. This includes things like number of site visits, product views, etc. This does not include personal information, rather the pages you visit on our site or the products and links you view on our site.

THIRD PARTY COOKIES AND ADVERTISING

Third party vendors, including google, use cookies to serve ads based on your prior visits to burnertechnology.com. You may opt out of Google's use of cookies by visiting the Google Advertising opt-out page. Similarly, you can opt out of other third party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

OUR ADDRESS

Burner Technology Unlimited, Inc.
1499 Enterprise Pkwy
Twinsburg, OH 44087
www.burnertechnology.com